Notice: Migration of all accounts from SRV17 to SRV18


Update: Migration has completed successfully on 15th May 3AM - all customers are required to verify data and report issues (if any) through support ticket.


We have setup a brand new server SRV18 (USA) and will be moving all accounts hosted on SRV17 (USA) to the new server. New Server will offer better server resources and performance to all clients.

Few common questions related to migration:
  • Will my website go offline? No, there will be no downtime - however, we expect 12-15 hours of slow performance on website due to Live Migration.
  • Do i have to worry about resetting password? No, your cPanel, FTP and email account passwords will remain same.
  • Do i have to update nameserver? No, we will ensure the IPs against DNS records are updated.
  • How will i know if the server has been migrated? We will update this thread with migration status as and when we have updates.
  • What if my Data is lost? Our team will check data after migration is complete, we will also allow customers 3 days to report any data issues if they find - and we can resync the account again.
Migration will start on 14th May 2020 November (00 hours) and is expected to be completed within 24 hours hours. During this time, we suggest you don't make major updates/uploads to your site to avoid any data sync issue.

We will keep SRV17 (USA) data in backup till 18th of May, so in case any data sync issue is reported - we will re-sync data on case to case basis.

Incase you have any questions please send an email to and our team will be able to help.

Best Regards,
Easyhost Team

Thursday, May 14, 2020

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