We have setup a brand new server SRV14 (USA) and will be moving all accounts hosted on SRV12 (USA) to the new server - the new server will offer better server resources and performance to all clients.
Few common questions related to migration:
We will keep SRV12 (USA) data in backup till 5th of November, so incase any data sync issue is reported - we will re-sync data on case to case basis.
Incase you have any questions please send an email to support@easyhost.pk and our team will be able to help.
Best Regards,
Easyhost Team
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Update: 2nd November 11:24 AM
All accounts have been successfully migrated and we are making necessary permanent changes to DNS - these DNS changes will reflect 1-2 hours to reflect, some clients may face connectivity issue during this time.
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- Will my website go offline? No, there will be no downtime - however, we expect 12-15 hours of slow performance on website due to Live Migration.
- Do i have to worry about resetting password? No, your cPanel, FTP and email account passwords will remain same.
- Do i have to update nameserver? No, we will ensure the IPs against DNS records are updated.
- How will i know if the server has been migrated? We will update this thread with migration status as and when we have updates.
- What if my Data is lost? Our team will check data after migration is complete, we will also allow customers 3 days to report any data issues if they find - and we can resync the account again.
We will keep SRV12 (USA) data in backup till 5th of November, so incase any data sync issue is reported - we will re-sync data on case to case basis.
Incase you have any questions please send an email to support@easyhost.pk and our team will be able to help.
Best Regards,
Easyhost Team
============================++
Update: 2nd November 11:24 AM
All accounts have been successfully migrated and we are making necessary permanent changes to DNS - these DNS changes will reflect 1-2 hours to reflect, some clients may face connectivity issue during this time.
============================++
Thursday, November 1, 2018